{"id":1120,"date":"2022-01-04T15:08:07","date_gmt":"2022-01-04T15:08:07","guid":{"rendered":"https:\/\/www.incentivesmart.com\/blog\/\/"},"modified":"2025-04-22T15:44:46","modified_gmt":"2025-04-22T15:44:46","slug":"what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022","status":"publish","type":"post","link":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/","title":{"rendered":"What will a successful loyalty and engagement programme look like in 2022?"},"content":{"rendered":"<p>2021 \u2013 completed it&#8230;\u00a02022 \u2013 let\u2019s do this!<\/p>\n<p>With COVID-19 still being a big part of our lives, we\u2019ve already adapted, and continue to do so, on the new changes the world brings. Buying behaviour has changed. Business operations have changed. Communication has changed. You name it \u2013 it\u2019s probably changed or been affected by COVID-19 in one way or another!<\/p>\n<p>The customer loyalty and employee engagement landscape has certainly changed too. Loyalty and engagement programmes have been a saviour to many businesses. They\u2019ve helped understand clients new purchasing habits. They\u2019ve enabled businesses to be reactive and communicate quickly and effectively. They\u2019ve encouraged employees working from home to remain highly engaged. They\u2019ve allowed businesses to be more targeted and personalised with their marketing.<\/p>\n<p>But what can we expect this year when it comes to loyalty and engagement programmes?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2021 \u2013 completed it&#8230;\u00a02022 \u2013 let\u2019s do this! With COVID-19 still being a big part of our lives, we\u2019ve already&#8230;<\/p>\n","protected":false},"author":10,"featured_media":1121,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","topics-customer-loyalty","topics-employee-engagement","topics-employee-rewards-and-recognition"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What will a successful loyalty and engagement programme look like in 2022?<\/title>\n<meta name=\"description\" content=\"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What will a successful loyalty and engagement programme look like in 2022?\" \/>\n<meta property=\"og:description\" content=\"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"Incentivesmart\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-04T15:08:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-22T15:44:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alex\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alex\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\"},\"author\":{\"name\":\"Alex\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\"},\"headline\":\"What will a successful loyalty and engagement programme look like in 2022?\",\"datePublished\":\"2022-01-04T15:08:07+00:00\",\"dateModified\":\"2025-04-22T15:44:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\"},\"wordCount\":152,\"image\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\",\"url\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\",\"name\":\"What will a successful loyalty and engagement programme look like in 2022?\",\"isPartOf\":{\"@id\":\"https:\/\/www.incentivesmart.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg\",\"datePublished\":\"2022-01-04T15:08:07+00:00\",\"dateModified\":\"2025-04-22T15:44:46+00:00\",\"author\":{\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\"},\"description\":\"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?\",\"breadcrumb\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage\",\"url\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg\",\"contentUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg\",\"width\":1200,\"height\":700},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.incentivesmart.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What will a successful loyalty and engagement programme look like in 2022?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.incentivesmart.com\/#website\",\"url\":\"https:\/\/www.incentivesmart.com\/\",\"name\":\"Incentivesmart\",\"description\":\"Unleash the power of Rewarding Relationships\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.incentivesmart.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\",\"name\":\"Alex\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g\",\"caption\":\"Alex\"},\"url\":\"https:\/\/www.incentivesmart.com\/blog\/author\/alex\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What will a successful loyalty and engagement programme look like in 2022?","description":"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/","og_locale":"en_GB","og_type":"article","og_title":"What will a successful loyalty and engagement programme look like in 2022?","og_description":"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?","og_url":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/","og_site_name":"Incentivesmart","article_published_time":"2022-01-04T15:08:07+00:00","article_modified_time":"2025-04-22T15:44:46+00:00","og_image":[{"width":1200,"height":700,"url":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg","type":"image\/jpeg"}],"author":"Alex","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Alex","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#article","isPartOf":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/"},"author":{"name":"Alex","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a"},"headline":"What will a successful loyalty and engagement programme look like in 2022?","datePublished":"2022-01-04T15:08:07+00:00","dateModified":"2025-04-22T15:44:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/"},"wordCount":152,"image":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg","articleSection":["Blog"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/","url":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/","name":"What will a successful loyalty and engagement programme look like in 2022?","isPartOf":{"@id":"https:\/\/www.incentivesmart.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage"},"image":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage"},"thumbnailUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg","datePublished":"2022-01-04T15:08:07+00:00","dateModified":"2025-04-22T15:44:46+00:00","author":{"@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a"},"description":"What can we expect in 2022 when it comes to customer loyalty and employee engagement programmes?","breadcrumb":{"@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#primaryimage","url":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg","contentUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Welcome-back.jpg","width":1200,"height":700},{"@type":"BreadcrumbList","@id":"https:\/\/www.incentivesmart.com\/blog\/what-will-a-successful-loyalty-and-engagement-programme-look-like-in-2022\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.incentivesmart.com\/"},{"@type":"ListItem","position":2,"name":"What will a successful loyalty and engagement programme look like in 2022?"}]},{"@type":"WebSite","@id":"https:\/\/www.incentivesmart.com\/#website","url":"https:\/\/www.incentivesmart.com\/","name":"Incentivesmart","description":"Unleash the power of Rewarding Relationships","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.incentivesmart.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a","name":"Alex","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g","caption":"Alex"},"url":"https:\/\/www.incentivesmart.com\/blog\/author\/alex\/"}]}},"_links":{"self":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts\/1120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/comments?post=1120"}],"version-history":[{"count":0,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts\/1120\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/media\/1121"}],"wp:attachment":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/media?parent=1120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/categories?post=1120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/tags?post=1120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}