{"id":1090,"date":"2022-04-08T14:35:57","date_gmt":"2022-04-08T14:35:57","guid":{"rendered":"https:\/\/www.incentivesmart.com\/blog\/\/"},"modified":"2025-02-03T13:30:26","modified_gmt":"2025-02-03T13:30:26","slug":"how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis","status":"publish","type":"post","link":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/","title":{"rendered":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis"},"content":{"rendered":"<p>Rewind 5 years \u2013 it\u2019s 2017. Remember when petrol cost just \u00a31.17 per litre,\u00a0<a href=\"https:\/\/www.gov.uk\/government\/news\/uk-house-price-index-hpi-for-june-2017\">the average house price was roughly \u00a3223,000<\/a>\u00a0and baked beans were just 53p for a 150g tin. Fast forward to today, petrol costs roughly \u00a31.89 per litre,\u00a0<a href=\"https:\/\/www.gov.uk\/government\/news\/uk-house-price-index-for-april-2022\">the average house price is \u00a3281,161<\/a>\u00a0and baked beans cost 65p for a tin\u2026 Our money is disappearing into thin air!<\/p>\n<p>It\u2019s been 40 years since UK inflation was this high.\u00a0<a href=\"https:\/\/www.ons.gov.uk\/economy\/inflationandpriceindices\/bulletins\/consumerpriceinflation\/june2022#:~:text=in%20Section%204.-,The%20Consumer%20Prices%20Index%20(CPI)%20rose%20by%209.4%25%20in,which%20began%20in%20January%201997.\">Office for National Statistics<\/a>\u00a0reported that the annual rate reached 9.4% in June, up from 9.1% in May. Soaring food and fuel prices were largely behind the increase. Unfortunately, the rest of the year isn\u2019t looking promising as the\u00a0<a href=\"https:\/\/commonslibrary.parliament.uk\/research-briefings\/cbp-9428\/\">inflation forecast is due to peak in October.<\/a><\/p>\n<p>According to\u00a0<a href=\"https:\/\/cihhousing.com\/AcuCustom\/Sitename\/DAM\/187\/10.00_Keynote_RESAM_final_presentation_.pdf\">Housing Sector Survey 2022<\/a>, the cost of living crisis was voted the second highest challenge for the sector, with concerns about residents\u2019 wellbeing and financial impact on rent arrears being the most important. So how can housing association providers support their customers during these tough times?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rewind 5 years \u2013 it\u2019s 2017. Remember when petrol cost just \u00a31.17 per litre,\u00a0the average house price was roughly \u00a3223,000\u00a0and&#8230;<\/p>\n","protected":false},"author":10,"featured_media":1091,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","topics-housing-associations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Housing Associations Can Support Their Customers During the Cost of Living Crisis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Housing Associations Can Support Their Customers During the Cost of Living Crisis\" \/>\n<meta property=\"og:description\" content=\"Rewind 5 years \u2013 it\u2019s 2017. Remember when petrol cost just \u00a31.17 per litre,\u00a0the average house price was roughly \u00a3223,000\u00a0and...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\" \/>\n<meta property=\"og:site_name\" content=\"Incentivesmart\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-08T14:35:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-03T13:30:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alex\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alex\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\"},\"author\":{\"name\":\"Alex\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\"},\"headline\":\"How Housing Associations Can Support Their Customers During the Cost of Living Crisis\",\"datePublished\":\"2022-04-08T14:35:57+00:00\",\"dateModified\":\"2025-02-03T13:30:26+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\"},\"wordCount\":172,\"image\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\",\"url\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\",\"name\":\"How Housing Associations Can Support Their Customers During the Cost of Living Crisis\",\"isPartOf\":{\"@id\":\"https:\/\/www.incentivesmart.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg\",\"datePublished\":\"2022-04-08T14:35:57+00:00\",\"dateModified\":\"2025-02-03T13:30:26+00:00\",\"author\":{\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage\",\"url\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg\",\"contentUrl\":\"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg\",\"width\":2000,\"height\":1300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.incentivesmart.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Housing Associations Can Support Their Customers During the Cost of Living Crisis\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.incentivesmart.com\/#website\",\"url\":\"https:\/\/www.incentivesmart.com\/\",\"name\":\"Incentivesmart\",\"description\":\"Unleash the power of Rewarding Relationships\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.incentivesmart.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a\",\"name\":\"Alex\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.incentivesmart.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g\",\"caption\":\"Alex\"},\"url\":\"https:\/\/www.incentivesmart.com\/blog\/author\/alex\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/","og_locale":"en_GB","og_type":"article","og_title":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis","og_description":"Rewind 5 years \u2013 it\u2019s 2017. Remember when petrol cost just \u00a31.17 per litre,\u00a0the average house price was roughly \u00a3223,000\u00a0and...","og_url":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/","og_site_name":"Incentivesmart","article_published_time":"2022-04-08T14:35:57+00:00","article_modified_time":"2025-02-03T13:30:26+00:00","og_image":[{"width":2000,"height":1300,"url":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg","type":"image\/jpeg"}],"author":"Alex","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Alex","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#article","isPartOf":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/"},"author":{"name":"Alex","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a"},"headline":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis","datePublished":"2022-04-08T14:35:57+00:00","dateModified":"2025-02-03T13:30:26+00:00","mainEntityOfPage":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/"},"wordCount":172,"image":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage"},"thumbnailUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg","articleSection":["Blog"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/","url":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/","name":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis","isPartOf":{"@id":"https:\/\/www.incentivesmart.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage"},"image":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage"},"thumbnailUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg","datePublished":"2022-04-08T14:35:57+00:00","dateModified":"2025-02-03T13:30:26+00:00","author":{"@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a"},"breadcrumb":{"@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#primaryimage","url":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg","contentUrl":"https:\/\/www.incentivesmart.com\/wp-content\/uploads\/2024\/06\/Cost-of-living-Blog-3.jpg","width":2000,"height":1300},{"@type":"BreadcrumbList","@id":"https:\/\/www.incentivesmart.com\/blog\/how-housing-associations-can-support-their-customers-during-the-cost-of-living-crisis\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.incentivesmart.com\/"},{"@type":"ListItem","position":2,"name":"How Housing Associations Can Support Their Customers During the Cost of Living Crisis"}]},{"@type":"WebSite","@id":"https:\/\/www.incentivesmart.com\/#website","url":"https:\/\/www.incentivesmart.com\/","name":"Incentivesmart","description":"Unleash the power of Rewarding Relationships","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.incentivesmart.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/772ff5ed5bc972836621a6e31f96504a","name":"Alex","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.incentivesmart.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7f5d8fe95499233955914792d3a8c5a058372439263a199cbada89b39c60ac6c?s=96&d=mm&r=g","caption":"Alex"},"url":"https:\/\/www.incentivesmart.com\/blog\/author\/alex\/"}]}},"_links":{"self":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts\/1090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/comments?post=1090"}],"version-history":[{"count":0,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/posts\/1090\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/media\/1091"}],"wp:attachment":[{"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/media?parent=1090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/categories?post=1090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.incentivesmart.com\/wp-json\/wp\/v2\/tags?post=1090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}