Case Study Archives | Incentivesmart

Abode unveils Accumulate Loyalty Rewards Programme for retailers

Alex — Fri, 05 May 2023 13:12:33 +0000

Abode has announced the launch of Accumulate – a brand-new loyalty rewards scheme for the UK kitchen and bathroom retailer.

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Challenge to Reach New Customers Leads to 400% Increase in Monthly Registrations

Alex — Thu, 31 Mar 2022 14:39:47 +0000

Many of our clients run regular promotions on their customer loyalty or employee engagement programmes to achieve specific objectives. This could be to increase sales of a particular product, generate awareness of a campaign or encourage more people to get signed up to the programme. We’re delighted to see huge success from a client’s recent promotion and we’d love to share it with you!

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Using API connectivity to improve processes and the customer experience

Alex — Tue, 25 Jan 2022 14:49:55 +0000

Fluid Branding deliver high quality promotional merchandise. Their purpose is to create a culture of change that pushes them to do things better every day. Their mission is to deliver exceptional customer experiences that are driven by innovation, education, relevance and quality.

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Mobile app innovation makes enterprise loyalty possible at Wyboston

Alex — Thu, 23 Sep 2021 15:34:11 +0000

Situated midway between Cambridge and Milton Keynes, Wyboston Lakes is an award-winning resort that includes a golf course, hotel, spa, serviced offices and conference & training facilities.

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Driving sales, knowledge and brand advocacy with the Karcher Hub

Alex — Sun, 01 Aug 2021 15:44:37 +0000

As a world leader in cleaning technology and with almost 90 years of experience, Kärcher produces commercial and domestic cleaning equipment and systems. Kärcher aims to make everyday life simpler, better and more pleasant with powerful, efficient cleaning solutions.

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Incentivesmart drive ‘Extra’ performance for RCP in 12 languages

Alex — Thu, 01 Jul 2021 15:49:11 +0000

For 50 years, Rubbermaid Commercial Products has pioneered world-class product solutions that meet the challenging demands of commercial facilities while outperforming and outlasting the competition.

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Using claims data to unveil market intelligence and new opportunities

Alex — Mon, 01 Mar 2021 16:05:24 +0000

Deb has been a world leader in occupational skin care and hand hygiene for over 80 years. In 2015, they were acquired by SC Johnson Professional®. Together they deliver outstanding products and services which respect the environment, create efficiencies, reduce inventories, simplify training, and create a positive user experience.

Summary: Deb Skincare used the data from their Incentivesmart customer loyalty programme to learn more about the end consumer. As part of the point claiming process, their distributors were asked to provide details of who they sold their product to. The data showed that the products were hugely popular in schools, enabling Deb to innovate their product in to the children’s market.

The objective: As part of their drive to lead the fight against occupational skin disorders and the spread of infections, Deb was keen to remain a prominent market player, so wanted to reward their distribution network for their loyalty, which in turn, would increase sales.

Deb knew that pallets of products were continuously leaving the plant destined for distributors across the UK. This kept productivity levels high and the warehouse in demand 24/7. However, they didn’t have the data to show who the end-user was, and therefore innovating products for an unknown market was a challenge. Therefore, they needed a solution that would enable them to understand more about the end-user.

The solution: Incentivesmart created a bespoke programme whereby distributors earned reward points for sales. As part of the claim validation process, the distributors were asked to provide details of each end-user they sold the product to, not only to validate the claim but to also enable Deb to better understand their market.

When Incentivesmart investigated the data and provided analysis of sales performance, it became apparent that Deb products were highly popular in schools – something Deb had not previously been aware of before. This insight empowered Deb to create a bespoke product range to appeal specifically to children. This product line was hugely popular and is still very much in production and variations of packaging have subsequently been created, making this a highly lucrative and profitable sales channel for Deb.

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‘Simply exceptional’ reward and recognition for a distributed workforce

Alex — Mon, 01 Feb 2021 16:07:27 +0000

Simply Education is an education recruitment specialist providing teaching staff with temporary and permanent work in local schools, nurseries & other educational settings across the UK.

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Sales incentive success for over 12,000 strong Vodafone retail team

Alex — Fri, 01 Jan 2021 16:09:33 +0000

Vodafone is a leading technology communications company. Vodafone UK believes superfast connectivity and technology is key to unlocking the UK’s potential and improving the future.

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